Privacy policy

Kingshot FarmBot operates this store and website, including all related information, content, features, tools, products, and services to provide you, as a customer, with a personalized shopping experience (collectively, the “Services”). Kingshot FarmBot is a store powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or other transaction, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal information we collect or process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or has been de-identified so that it cannot identify you or reasonably be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information (including inferences drawn from such personal information):

Contact details, including your name, address, billing address, shipping address, phone number, and email address.
Financial information, including credit card, debit card, and bank account numbers; payment card information; bank account information; transaction details; payment method; payment confirmation; and other payment details.
Account information, including your username, password, security questions, preferences, and settings.
Transaction information, including the items you view, add to cart, add to a wishlist, purchase, return, exchange, or cancel, as well as past transactions.
Your communications with us, including information you include when you contact us (for example, customer support inquiries).
Device information, including information about your device, browser, or network connection; your IP address; and other unique identifiers.
Usage information, including how and when you access or interact with the Services.

Sources of personal information

We may collect personal information from the following sources:

Directly from you, including when you create an account, access or use the Services, contact us, or otherwise provide personal information;
Automatically through the Services, including from your device when you use our products or services or access our websites, and through cookies and similar technologies;
From our service providers, including when we engage them to implement certain technologies and they collect or process your personal information on our behalf;
From our partners or other third parties.

How we use your personal information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Provide, tailor, and improve the Services. We use your personal information to provide the Services and perform our contract with you, including processing payments, processing orders, remembering your preferences and items of interest, sending account-related notifications, processing purchases, returns, exchanges, or other transactions, creating and managing your account, arranging shipping, facilitating any returns and exchanges, enabling you to post reviews, and creating a personalized shopping experience (for example, recommending products related to your purchases). This may include using your personal information to tailor and improve the Services to make them more relevant.
Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, SMS, or post, and showing you online ads for products or services on the Services or other websites, including based on items you previously purchased or added to your cart and other activity on the Services.
Security and fraud prevention. We use your personal information to authenticate your account, provide a secure checkout and shopping experience, detect, investigate, or respond to fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services. If you choose to use the Services and create an account, you are responsible for keeping your account credentials confidential. We strongly recommend that you do not share your username, password, or other access details with anyone.
Communicate with you. We use your personal information to provide customer service, respond to requests, offer effective service, and maintain our business relationship with you.
Legal reasons. We use your personal information to comply with applicable law or respond to valid legal process (including requests from law enforcement or government authorities), to investigate or participate in civil discovery, litigation (potential or ongoing), or other adversarial proceedings, and to enforce or investigate potential violations of our terms or policies, or otherwise protect the Services, our rights, and the rights of our users or others.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, consistent with this Privacy Policy. These circumstances may include:

With Shopify, service providers, and other third parties that perform services on our behalf (for example: IT management, payment processing, data analytics, customer support, cloud storage, processing, and shipping).
With business and marketing partners to provide marketing services and deliver advertising to you. For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to ask us not to share information about you for targeted advertising based on your online activity across different merchants and websites. You can exercise your opt-out rights here: [insert your opt-out link].
When you direct us, request, or otherwise consent to disclosure of certain information to third parties—for example, to ship products to you or through your use of social media widgets or login integrations.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including in response to subpoenas, search warrants, or similar requests), to enforce any applicable Terms of Service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit through the Services will be transmitted to and shared with Shopify and with third parties that may be located in countries other than the one where you live, in order to provide and improve the Services.

In addition, to protect, grow, and improve our business, we use certain enhanced Shopify features that incorporate data and information from your interactions with our Store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights relating to Shopify’s use of your personal information for these purposes.

To learn more about how Shopify uses your personal information and the rights you may have, please review the Shopify Consumer Privacy Policy. Depending on where you live, you may also be able to exercise certain rights through the Shopify Privacy Portal.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, we encourage you to review their privacy and security policies and other terms. We are not responsible for the privacy or security of those sites, including the accuracy, completeness, or reliability of information found on them.

Information you provide in public or semi-public areas, including information shared on third-party social media platforms, may be visible to other users of the Services and/or those third-party platforms without limitation on its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content, owners, or operators of those platforms, unless stated otherwise on the Services.

Children’s data

The Services are not intended for use by children, and we do not knowingly collect personal information from children who have not reached the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the details below to request deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) personal information of individuals under 16 years of age.

Security and retention of your information

No security measure is perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may deny your request as permitted by law.

Right of access / right to know. You may have the right to request access to the personal information we hold about you.
Right to deletion. You may have the right to request that we delete personal information we hold about you.
Right to correction. You may have the right to request correction of inaccurate personal information we hold about you.
Right to data portability. You may have the right to receive a copy of your personal information and request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Right to opt out of sale or sharing for targeted advertising. Depending on where you live, you may have the right to opt out of the “sale” or “sharing” of your personal information, or to object to processing for “targeted advertising,” as defined by applicable privacy laws. You can exercise these rights here: [insert opt-out link].

If you access our website with the Global Privacy Control (GPC) preference signal enabled, depending on where you live, we will treat this as an opt-out request for the device and browser you use to access the website. If we can associate the device sending the signal with a Shopify account, we will also apply the opt-out to that account. To learn more about GPC, visit globalprivacycontrol.org. Except for GPC, we do not recognize other “Do Not Track” signals that may be sent from your browser or device.

Managing communication preferences. We may send you promotional emails. You can opt out at any time by using the unsubscribe option included in our emails. Even if you opt out, we may still send non-promotional messages, such as those about your account or orders.

If you reside in the United Kingdom or the European Economic Area, and subject to exceptions and limitations under local law, you may also have the following rights in addition to those above:

Right to object and restrict processing. You may have the right to ask us to stop or restrict processing of your personal information for certain purposes.
Right to withdraw consent. Where we rely on your consent to process your personal information, you have the right to withdraw that consent. Withdrawal does not affect the lawfulness of processing before the withdrawal.

You can exercise these rights through the mechanisms provided within the Services or by contacting us using the details below. To learn more about Shopify’s use of personal information and rights you may have (including rights relating to data processed by Shopify), please visit Shopify’s privacy site.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request, as permitted or required by applicable law. Where permitted, you may designate an authorized agent to exercise rights on your behalf. Before accepting such a request, we may require proof of authorization and may ask you to verify your identity directly with us. We will respond within the timeframes required by applicable law.

Complaints

If you wish to make a complaint about how we process your personal information, please contact us using the details below. Depending on where you live, you may also have the right to appeal our decision by contacting us, or to lodge a complaint with your local data protection authority. For the EEA, a list of supervisory authorities is available from the European Data Protection Board.

International transfers

We may transfer, store, and process your personal information outside the country where you live. If we transfer your personal information outside the EEA or the UK, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses, or equivalent UK mechanisms, unless the transfer is to a country recognized as providing an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us:

Email: hello@kingshotapp.com
Address: 11 Rue du 14 Juillet, Nantes, 44000, France

For the purposes of applicable data protection laws, we are the data controller of your personal information.